🔍 AI Search

Track and grow your brand visibility across ChatGPT, Perplexity, Gemini and other AI search engines.

Getting Started

• How citations drive AI visibility: the 3-step process - Understand the 3-step process of how engaging on cited sources improves your brand's visibility in AI search answers.
• How does CrowdReply collect AI search data? - We use DCN scraping, not LLM APIs, to capture exactly what real users see when they search on ChatGPT, Perplexity, and other AI platforms.
• How does CrowdReply's engagement engine work? - Learn how CrowdReply uses 800+ trusted, aged Reddit accounts to post helpful comments that boost your brand's AI visibility.
• How is the Visibility Score calculated? - Understand what the visibility score, sentiment, and average position metrics mean and how they are calculated.
• How long does it take to see results from engagement? - Set realistic expectations for how quickly engagement on cited sources translates to improved AI visibility scores.
• How often is your AI visibility data updated? - Learn how frequently CrowdReply refreshes your AI visibility data and why AI search results change more often than traditional search.
• How to archive a brand - Archiving is permanent. Most brand data is removed; task-related data is kept. You cannot restore an archived brand.
• How to create a new brand? - Step-by-step guide to creating a new brand in CrowdReply, including setting up competitors, AI models, and prompts.
• How to edit brand name and description? - How to update your brand name, description, and AI model selection in CrowdReply.
• What is AI Search Tracking and how does it work? - Learn how CrowdReply tracks your brand visibility across ChatGPT, Perplexity, Gemini and other AI search platforms.
• What's the difference between mentions and citations? - Understand the difference between AI mentions (brand name in text) and citations (source URLs referenced) and why both matter.

Citations

• How to get cited as a corporate landing page? - If your Citations page shows corporate-type domains (other companies' product pages, comparison pages, alternatives pages, integration...
• How to get cited on LinkedIn? - A detailed strategy for creating LinkedIn content that AI models cite, by publishing data-rich posts from your brand or team members.
• How to get cited on Medium? - A detailed strategy for creating Medium articles that AI models cite when answering questions in your industry.
• How to get cited on Reddit threads? - How CrowdReply's engagement engine helps you get your brand cited on Reddit - the most frequently cited social platform by AI models.
• How to get cited on Wikipedia? - If wikipedia.org URLs appear on your Citations page, AI models are pulling from Wikipedia entries when answering questions in your...
• How to get cited on YouTube? - A detailed strategy for getting your brand mentioned in YouTube videos that AI models cite, through creator outreach and collaboration.
• How to get cited on news publications? - If news domains appear on your Citations page (TechCrunch, Forbes, Reuters, Business Insider, industry trade press, etc.), AI models are...
• How to get cited on review platforms (G2, Trustpilot, Capterra)? - A detailed strategy for building your brand's presence on review sites so AI models cite and recommend you.
• How to get cited through blog and article outreach? - A detailed outreach strategy for getting your brand mentioned in blog posts and articles that AI models cite.
• Understanding citation categories and domains - Learn what the different citation categories mean (Social, News, Review, Academic, etc.) and how domain classification works.
• Using the Citations page - A complete walkthrough of the Citations page including engagement platforms, top citations chart, cited domains, and the citation URL table.

Overview

• Using filters and the Model Selector - How to use date range filters and the AI model selector to customize your Overview dashboard data.

Prompts

• How to add and manage prompts? - Learn how to add new prompts, choose prompt types, manage active and inactive prompts, and understand your plan limits.
• How to read AI responses? - How to view full AI response details, use the Show mentions only filter, and understand citations within responses.
• Understanding your Prompt Details page - A walkthrough of the Prompt Details page including the visibility chart, top brands, citations, and recent AI responses.