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🔍 AI Search

Overview

Getting Started

How citations drive AI visibility: the 3-step process

How does CrowdReply collect AI search data?

How does CrowdReply's engagement engine work?

How is the Visibility Score calculated?

How long does it take to see results from engagement?

How often is your AI visibility data updated?

How to archive a brand

How to create a new brand?

How to edit brand name and description?

What is AI Search Tracking and how does it work?

What's the difference between mentions and citations?

Citations

How to get cited as a corporate landing page?

How to get cited on LinkedIn?

How to get cited on Medium?

How to get cited on Reddit threads?

How to get cited on Wikipedia?

How to get cited on YouTube?

How to get cited on news publications?

How to get cited on review platforms (G2, Trustpilot, Capterra)?

How to get cited through blog and article outreach?

Understanding citation categories and domains

Using the Citations page

Overview

Using filters and the Model Selector

Prompts

How to add and manage prompts?

How to read AI responses?

Understanding your Prompt Details page

👂 Social Listening

Overview

Getting Started

How does CrowdReply estimate traffic volume and value?

What is Social Listening and how to get started?

Keyword Tracking

How to add more keywords for Social Listening?

How to get AI-suggested keywords?

How to use Keyword Tracking?

Mentions

How to favourite threads and view them later?

How to see new thread discoveries?

How to use Single Search?

What does Ranked vs New mean?

💬 Reddit

Overview

Best Practices

Adding upvotes to a new comment on a new thread

Adding upvotes to a new comment on an old thread

Best solution for adding links in comments for affiliate marketing

Clean Link Best Practices for Reddit

Common AI Tell Signs or Words to Avoid

Do you use newly created or bot accounts?

How to check if my domain is banned or not on Reddit?

How to track conversions or results from Reddit?

Why brand mentions work best for Reddit?

Comment Tasks

How to add a hyperlink in a comment?

How to add a non-clickable domain link in a comment?

How to check if a comment has been removed?

How to monitor the comment upvotes and rank of a task?

How to post a comment task?

How to post a comment with an image?

How to refresh the stats of a comment task?

Why is the comment rank sometimes different on CrowdReply vs what I see on Reddit?

Reply Tasks

How to assign a reply to the OP of a thread?

How to create a reply chain from the same Reddit accounts?

How to post a reply to a comment task?

Task Tracking

How long does it take for a task to be published?

Reddit Task Statuses Explained

Why was my comment removed?

Why was my task cancelled?

Thread Tasks

Can I add multiple comments or replies to the same thread?

How to assign a comment to the OP of a thread?

How to post a group task?

How to post a link type thread?

How to post a thread task?

How to post a thread with an image?

How to view the number of views of a thread post?

Upvotes Tool

Can I cancel an upvote order?

Can I order standalone upvotes?

Can I send multiple upvote orders to the same thread?

Do you offer downvotes?

How to add upvotes to a comment?

How to add upvotes to a thread?

How to rank a comment on a thread?

How to use the upvote tool?

My upvote order was submitted but still shows zero upvotes

What does failed upvotes mean?

Why is the amount of upvotes less than the upvotes delivered?

General

How do I cancel a task I just submitted?

How to export all our engagement tasks?

How to find relevant threads to engage on?

How to know if you've already engaged on a thread?

How to later edit a comment, reply or thread task?

How to schedule a task?

💳 Billing

Overview

How to buy additional credits?

How to cancel a subscription?

How to cancel your free trial?

How to change your email address?

How to change your password?

How to generate an invoice with your business details?

How to pay using cryptocurrency?

How to reset your password?

How to view your transaction history?

Old vs New Pricing Plans Explained

What are credits and how do they work?

What is auto recharge?

🔌 API

Overview

API Documentation

How to create an API key?

How to find the projectID for API?

❓ FAQs

Overview

Can I manually assign tasks to specific accounts based on karma?

CrowdReply's Pricing Plans Explained

Do I get charged for comments that get removed?

Do I need to use my personal Reddit accounts?

Do the unused credits rollover?

How to get started?

How to invite team members and manage access

How to use CrowdReply as an agency

How to use CrowdReply for SaaS businesses

How to use CrowdReply for local businesses

What is your refund policy?

Which timezone is used inside the account?

On this page

Which timezone is used inside the account?

Fresh

Updated: 2025-12-29

All scheduling and timestamps use your local timezone.

All scheduling and timestamps use your local timezone.

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CrowdReply Knowledge Base

Internal reference documentation